Order and Delivery

Orders

When will I receive my order?

We, JARTAZI and our deliverers, will do our utmost to meet the promised delivery time. You can track your order online with the most up-to-date information.

Didn't receive everything?

Sometimes items are out of stock. If you order more than one item, items that are in stock will already be shipped. The remaining items will be shipped at a later date. When this shipment is ready, you will be notified.

Can I change the order I have already placed?

No, in order to protect your data, an order can no longer be modified. If your order has not yet been shipped, we can cancel it. To cancel your order, please contact our customer service: info@jartazi.com.

 

Delivery

Do I pay delivery costs?

Below you will find the delivery costs per country. If you order in Belgium or the Netherlands, these costs are not included for purchases of 50 euros or more.

- Belgium 5 EURO from 50 EURO free
- Netherlands 7 EURO from 50 EURO free
- France 25 EURO
- Luxembourg 11 EURO
- Spain 30 EURO
- Germany 12 EURO
- Italy 25 EURO

How soon will I receive an order?

An order without printing will be delivered within 3 working days. Deliveries with prints take a little longer, for this we charge 5-6 working days.

What delivery options can I choose?

Currently we only work with DPD, this service delivers to your home. If you are not at home when your parcel is delivered, DPD will make a second delivery attempt on the next working day. If this delivery attempt also fails, your parcel will automatically be sent to the nearest DPD parcel shop.

Tip: You can always change the address to your work or to another delivery address.

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